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Payment and Shipping

Payment

Lakeside Bicycles accepts payment by Visa, MasterCard, Discover, American Express or PayPal. Correct billing address must be included with your order to avoid delays in processing.

Prices and Information

This website is intended to help you.  We make every effort to maintain current, accurate prices in our on-line catalog and we strive for similar accuracy and timeliness with the other information we offer.  We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create.  Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.  A more thorough discussion of our pricing policies can be found by clicking here

Special Instructions from Customer 

All special instructions must be included with your actual order. During the ordering process the "Special Instructions" field provides plenty of space for you to enter all special instructions. As we receive hundreds of emails every week, even special instructions that have previously been discussed with us must be reiterated at the time of your order. Lakeside Bicycles cannot be held responsible for special requests unless they are delivered to us in conjunction with the actual order.

Returns

Shipping Charges

  • Because of the prevelence of on-line fraud, Lakeside Bicycles is discontinuing the shipment of on-line orders.  From now on we will only be offering In-Store Pickup for on-line orders.  
  • Except in cases where a customer requests expedited shipping of an item not currently in stock, there will be no shipping charges for In-Store Pickup.

Shipping Damage

  • Because we are now only offering In-Store Pickup of on-line orders, Lakeside Bicycles assumes full responsibility for any shipping damages which may occur.

In-Store Pickup

Most orders will be ready after 4 pm the same day if received by 11 am (Monday through Friday).  Orders placed after 11 am or on the weekend can be ready the same day if you alert us by phone that you have placed an order.  Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee may be charged.

Backorders

Occasionally, some items are unexpectedly out of stock or unavailable and may be back ordered.  If this should happen, we will only bill your credit card for merchandise that has actually arrived at Lakeside Bicycles. 

100% Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" above for more information.

For further help, please contact us for a prompt response:  sales@lakeside-bikes.com